Privacy Policy
Last updated: 14 November 2026
This policy explains what personal data we handle when you play Turnpike (on iPhone, iPad, Mac and Windows) and when you visit our website turnpike.gg (turnpike.games forwards there). We collect as little as we can. The game has no ads, no ad trackers and no accounts. The website sets no tracking cookies.
Please also read our Terms of Use.
1. Who we are
The controller of your personal data is IMUSE INC, 1150 NW 72nd Ave, Tower 1, Ste 455 #9745, Miami, FL 33126, USA ("we", "us").
For anything about privacy, write to hello@turnpike.gg.
2. Short version
- The game sends anonymous usage statistics and error reports to our analytics provider, Mixpanel. They are tied to a random number made on your device, not to your name. You can turn them off on the game's start screen ("Statistics").
- If you choose to send a result to the online leaderboard, we keep the result, a record of the game and the player name you go by. The name and the result are public.
- Purchases go through Apple (or the store you got the game from). We never see your payment details.
- On the website, you can leave your e-mail and a message. We use your e-mail only to answer you and to send one letter on release day.
- We do not sell your data. We do not share it for advertising.
3. Data we handle in the game
3.1 Data that stays on your device
Your saved games, settings, achievements and local records are stored on your device only. We cannot see them. If you delete the game, they are gone.
3.2 Usage statistics and error reports (Mixpanel)
What. While you play, the game records events such as: the game started or stopped, a lesson step finished, a window opened, a road built, a vehicle bought, a loan taken, a town grown, an island mastered. Each event carries:
- a random ID created by the game on first launch (it is not your device's advertising ID and is not linked to your Apple ID or any account);
- a random session ID, the number of launches and days since the first launch;
- your device model, operating system and its version, the game's version and your device's language setting;
- the state of the game in hand (for example: difficulty, island name, game year, money, number of vehicles, town level), and whether you own the full version;
- for errors: the error message and the technical stack trace from the game's code, and what was open on screen; if the game closed unexpectedly, a short note about it at the next launch.
When the game sends these events, Mixpanel also receives your IP address as part of the connection and may use it to estimate your country and city.
Why. To see how the game is played, where players get stuck, and what crashes, so we can fix and improve the game.
Legal basis. Our legitimate interest in understanding and improving the game (GDPR Art. 6(1)(f)). The data is pseudonymous and contains nothing we use to identify you.
Your choice. Turn the "Statistics" switch on the start screen off. The game then sends nothing to Mixpanel and deletes the events still waiting on the device. Nothing is sent from development tools or the editor.
How long. We keep these events for up to 24 months (proposed), then they are deleted.
3.3 The online leaderboard
The leaderboard is optional. Nothing goes to it until you press "Send" for a result. After that, results you agreed to send go out when a connection is available.
What we keep.
- Player name. The first time, the game makes up a name for you (an adjective and an animal). You can change it at any time. Please do not use your real name.
- Player ID and key. A random player ID, and a secret key kept on your device. Our server stores only a hash of the key.
- Result. The island, difficulty level, game time, game year, money, earnings, debt, the game version, the platform (iOS, macOS or Windows) and the date sent.
- Game record. A journal of the game (where your company stood every ten minutes) and a list of every action you took in the game with its game time. It contains no personal details beyond the above.
- Moderation data. Whether a result is hidden, whether a player is blocked, and the outcome of any replay check.
Our server uses your IP address only in memory, to limit how many requests one address can make. It does not store it with your results.
What is public. Your player name, your results, the island, and the game number ("match number") are shown in the game, on the website and on result pages. Anyone can see them. The detailed game record is visible only to our moderators.
Why. To run the leaderboard you asked to take part in, and to keep it fair: we check results and may replay a recorded game to verify it.
Legal basis. Performing our agreement with you to provide the leaderboard (Art. 6(1)(b)), and our legitimate interest in fair play and preventing cheating (Art. 6(1)(f)).
How long. While the leaderboard runs (proposed), or until you ask us to delete your player and results. Write to hello@turnpike.gg with your player name and, if possible, a match number. We may ask for a detail from your game to make sure the request is yours. Server error logs may contain a player ID; they are kept only briefly.
3.4 Purchases
The game is free to play on a small island. One optional purchase opens the bigger islands. Purchases are made with Apple through the App Store (or with the store you got the game from). Apple processes your payment as its own controller, under Apple's privacy policy. We never receive your name, card or billing details. The game only learns from the store whether the full version is owned on your device, so it can open it (and restore it).
3.5 Game Center
On Apple devices, the game may report achievements and scores to Apple Game Center, if you are signed in to Game Center. Apple handles this data as its own controller under its privacy policy. We do not receive your Game Center identity. You can sign out of Game Center in your device settings.
4. Data we handle on the website
4.1 Visiting the site
The site is served by Cloudflare. Like every web server, Cloudflare processes your IP address, browser type, the page requested and the time, to deliver the page and protect it from attacks. Cloudflare keeps standard request logs for a short time.
Legal basis. Our legitimate interest in running a secure website (Art. 6(1)(f)).
The site uses no analytics or advertising trackers and no tracking cookies. If you pick a language in the menu, the site remembers it in one cookie named lang and in your browser's local storage, so that the next visit opens in that language; the cookie holds only the language code, is sent only to our own site and lasts one year. It is strictly necessary for the feature you asked for, so we do not ask for consent. You can delete it in your browser at any time.
The site shows live leaderboard results. Your browser fetches them from our server; the server sees your IP address only to answer and to limit request rates.
The site loads its fonts from Google Fonts. When your browser fetches them, Google receives your IP address. See Google's privacy policy.
4.2 "Write to us" form
What. An e-mail address (optional), a message (optional) and the language of the page. A bot check by Cloudflare Turnstile runs when you send the form; it looks at technical signals from your browser and does not set cookies for tracking. To stop one sender from flooding the form, we count forms per network address for one hour; we keep only a one-way hash of the address mixed with the day's date, never the address itself, and delete the count after a day.
Confirming your e-mail. If you leave an e-mail, we send you a link to confirm it. We use the address only after you confirm it. If you do not confirm within 7 days, we delete it.
Why. To read your message and answer it, and to send you one letter on the day the game is released. No newsletters, no other marketing.
Legal basis. Your consent (Art. 6(1)(a)) for the release letter, and our legitimate interest in answering messages you send us (Art. 6(1)(f)). For the bot check: our legitimate interest in stopping spam (Art. 6(1)(f)).
Withdraw at any time. Every letter has an unsubscribe link. Using it deletes your address. You can also write to us.
How long. Unconfirmed addresses: 7 days. Confirmed addresses: until the release letter has been sent or you unsubscribe, whichever comes first; then deleted, unless we are still in a conversation with you (proposed). Messages and our answers: up to 2 years after the conversation ends (proposed).
Please do not put sensitive information (such as health data) in your message.
5. Who else handles your data
We use these service providers. They process data on our behalf and under our instructions (data processing agreements), except where we say they act on their own.
- Mixpanel, Inc. (USA): in-game usage statistics and error reports.
- Cloudflare, Inc. (USA): hosting and delivery of the website, storing form messages and e-mail addresses (Workers, D1 database), bot check (Turnstile), forwarding e-mail sent to our addresses at turnpike.gg to our team (Email Routing).
- Resend (Plus Five Five, Inc., USA): sending confirmation e-mails, passing messages from the form on to our team, answers and the release letter.
- Render Services, Inc. (USA): hosting the leaderboard server.
- Google LLC (USA): delivering web fonts (see 4.1).
- Apple Inc. (USA): App Store purchases and Game Center. Apple acts as an independent controller.
We may also disclose data if the law requires it, to protect our rights or others' safety, or to a buyer if the game or our company is sold (they would have to follow this policy).
6. Transfers outside the EU and UK
Some providers above are in the United States or process data there. Where data leaves the European Economic Area or the UK, we rely on an adequacy decision (such as the EU-US Data Privacy Framework, for providers certified under it) or on the European Commission's Standard Contractual Clauses (and the UK Addendum), with additional safeguards where needed. You can ask us for a copy of the relevant safeguards at hello@turnpike.gg.
7. Your rights (EU and UK)
Under the GDPR and the UK GDPR you have the right to:
- get a copy of your data and information about how we use it (access);
- have wrong data corrected;
- have your data deleted;
- restrict how we use it;
- receive data you gave us in a portable format;
- object to uses based on our legitimate interest, including statistics (the "Statistics" switch does this for the game);
- withdraw consent at any time, without affecting what was done before;
- complain to a data protection authority, in particular where you live or work. In the UK, that is the Information Commissioner's Office (ico.org.uk).
Write to hello@turnpike.gg. We answer within one month. Because the game does not know who you are, we may need a detail to find your data: for the leaderboard, your player name or a match number. Statistics are tied only to a random ID on your device, so we may not be able to find them; turning statistics off stops any further collection at once. We do not make decisions about you by automated means that have legal or similarly significant effects.
8. Your rights in the United States
If you live in California or another US state with a consumer privacy law (such as Colorado, Connecticut, Virginia or Utah), you have the right to know what personal information we collect, to get a copy, to have it corrected or deleted, and not to be treated differently for using these rights.
In the last 12 months we collected these categories of personal information, for the purposes described above:
- Identifiers: random device and player IDs, player name, e-mail address (if you give it), IP address.
- Internet or other electronic network activity: in-game events, error reports, website request logs.
- Device information: device model, operating system, language.
- Commercial information: only whether the full version is owned on the device (no payment data).
We collect no sensitive personal information and draw no profiles or inferences about you.
We do not sell your personal information and do not share it for cross-context behavioral advertising. We have not done so in the last 12 months. We honor Global Privacy Control signals, although there is nothing to opt out of.
To use your rights, write to hello@turnpike.gg. You may use an authorized agent; we may ask them to show your permission. If we refuse your request, you can appeal by replying to our answer.
9. Children
Turnpike is made for a general audience. It is not directed at children under 13. We do not knowingly collect personal data from children under 13 (or under the age of digital consent in your country, which in the EU can be up to 16).
The game does not ask for a name, age or e-mail. Leaderboard names are made up by the game; players should not use real names. A parent can turn off statistics on the start screen.
If we learn that we hold personal data of such a child, for example an e-mail sent through the website or a real name on the leaderboard, we delete it or change the name. Parents can write to hello@turnpike.gg.
10. Security
All data travels over encrypted connections (HTTPS). Leaderboard keys are stored only as hashes. Access to our systems is limited to the people who need it. No system is perfectly secure; if a breach puts your data at risk, we will tell you and the authorities as the law requires.
11. Changes
We may update this policy when the game or the law changes. We will change the date at the top. If a change matters, we will also say so on the website or in the game before it takes effect.
12. Contact
IMUSE INC, 1150 NW 72nd Ave, Tower 1, Ste 455 #9745, Miami, FL 33126, USA
E-mail: hello@turnpike.gg